How much does shipping cost?
We charge $4.99 for every pack + $1.99 for additional items (USA) and $13 for the first item + $1.99 per each additional for the international market (Canada, Australia, New Zealand, EU Zone,…)
How long will it take for the buyer to receive their order?
- Standard Shipping: Face Mask takes 7-10 business days for delivery (USA) and 10-14 business days (International).
- Fast Shipping: On average, customers can receive their order in 2-3 business days (not include the handling time which may be 1-2 business days); sometimes it may take longer because of your location and the number of items which you order. This option is only available for some period time of the year.
Can the order be delivered to multiple addresses?
We do not offer shipping to multiple addresses for a single order. If you would like items delivered to multiple addresses, please place those orders separately.
Do you offer delivery to PO Boxes or Military APO/FPO addresses?
Yes, we can send shipments to PO Boxes and Military APO/FPO addresses.
Orders shipped to APO addresses are done so via USPS, DHL or UPS and then are turned over to USPS for final delivery (through the military mail system). Shipments to APOs can take up to 45 additional days to arrive.
Unfortunately, once the package enters the military mail system, tracking ceases to update for military security reasons. This means that we no longer have visibility of your order and cannot provide tracking information.
Will I be charged VAT taxes?
Items shipping internationally from the US are shipped DDU (Delivered Duty Unpaid) and we do not collect VAT (Value Added Taxes). All taxes, duties, and customs fees are the responsibility of the recipient of the package.
Depending on the receiving country, your package may incur local customs or VAT charges. We recommend contacting your local customs office for more information regarding your country’s customs policies.
Items fulfilled from the UK and EU might be charged a 20% VAT rate.